The Customer Service Representative responds to calls or written correspondence and serves as a direct point of contact for customers, assisting with information in response to various inquiries. Key Performance Indicators Excellent multi tasking skills Excellent customer service skills Strong verbal and written communication skills Essential Functions Key Duties/Responsi

The Operations Manager provides guidance, leadership, planning, and reporting to the assigned business unit. This position ensures the assigned business unit is administering the organizations contracts with the best possible service while maintaining contract expectations and within budget constraints and optimizing staffing levels. Essential Functions Key Duties/Respons

The Training Advisor analyzes and understands the department's current performance opportunities, then develops and implements learning strategies and plans to elevate the department's/division's business impact and performance. This individual continually researches, recommends, creates, and integrates new training methods and platforms. This position is responsible for